FREQUENTLY ASKED QUESTIONS
- What are your hours?
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We are available Monday-Friday for photo sessions. If we don't have a wedding or event, we can set up a session on a weekend. For events, we are available for any date of your selection as long as we aren't booked for that day. To get the best lighting, we suggest early mornings or around sunset. For little ones, we can choose a time best suitable for them to be the happiest. A good session starts the day before. Have your outfit selections ready and get a good nights rest. We want your session to be fun and stress free so you can just be you!
- Where are you located?
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Polston Photography is based out of Nashville, TN. Packages include travel to the surrounding area within a 25 mile radius. We can discuss pricing based off the location of your choice. We are also available for destination weddings and events. To set up a consultation, give us a call at 615-586-8757.
- Do you accept reservations?
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This is the answer to the question. You can put all kinds of words in here to tell your story. It’s easy! Just drag and drop me into any page, then pop in your text. This is where you can answer questions about your products and services in greater detail. The more you use your personality and show your “big difference,” the better customers will know and trust your business.
- What payment options do you accept?
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All major credit cards, cash, personal/corporate checks and Venmo.
- How long is the typical wait?
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For weddings and events, the typical turn around for an edited image gallery is about 2 weeks. Otherwise, it is about a 48-72 hours. Depending on the hours of coverage for any session, the turn around time may be longer than normal.
- Do you have a cancellation policy?
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Cancelations or postponement of any session is refundable if paid in full with a 72 hour notice. Deposits are transferable if a date change is necessary but not refunded with a cancelation. If sessions are cancelled due to weather, photographer and client will reschedule at the earliest date possible with no addititonal charge.